I just spent a half hour on the phone with iTunes support, trying to figure out the origin of a mysterious charge for $3.99. This charge occurs every month and started beginning in November of 2014. Since LB opened the iTunes account but I am the main user (never, never do this), there was some kerfuffle about security questions. Namely, they were all LB's.
Luckily I know him pretty well. His first security question was, "Where were you on January 1, 2000?"
I said, "He better have been in Belgium, WI." The young woman at tech support found that answer amusing. Once she was in LB's account she could see who'd made the charge and what it was, but remember -- technically it's not my account.
I gave her all our names since she verified the charge was not made by LB or me: nope, nope. nope.
Then she tells me, "The name looks like it may be a nickname."
Naturally, I suspect a younger Sullivan might have signed up for something without permission. I gave her all my children's nicknames. Chookins? Minkins? Cream Cheese? Tolie? Rumpy? While she found this exercise amusing, none of these names were correct.
Then she asked me to name the first pet of the user. I said, "Clover!" with confidence. Clover was the first family dog my kids remember.
"That's incorrect, Ma'am."
Oh, no. Maybe she wants the name of LB's first pet? He grew up with dogs, cats and horses and I have no idea which came first.
Finally I begged her, telling her that if it's not LB or me then it is a minor who made that charge. This is...sort of true. She had me answer several more of LB's security questions: Sutter Avenue. Gilbert Sorrentino.
Apparently I'd done enough to prove I had a legitimate claim to this iTunes account -- either that or this game was losing its luster -- and she told me the nickname.
"WHAT? That's me!" Once she'd stopped laughing she explained I had apparently signed up for extra cloud storage space at $3.99 a month. I asked her to cancel this purchase, seeing as how I had only a vague idea of what the cloud is. (Later I asked Sabina to explain it to me: now I have no understanding of what the cloud is.)
One thing I do know: my first pet was Benjamin Franklin "Schatzi" Starr Von Schnoofle Perlman.